Staff were excellent. Joseph at front desk was the most calmest and understanding person ever met in a crazy city like NY wow credit to the hotel! Madhusa was brilliant took time out to have a good conversation with us explained the area where to go surrounding areas, paid real attention to us. Hotel was clean right in the middle of NYC yet not noisy, room 2903 had a great view next to elevator but not disturbed at all by the noise.
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Bhupinder
sierpień 2023
Staff was amazing. I received a gift bag for my birthday. And staff was positive and helpful for every request I had. Breakfast was delicious but a bit overcrowded. I ate in my room. Location was great. And again staff made it amazing. Bed was comfortable and room was so clean. Highly recommend for the Times Square area. A subway stop was just a couple hundred feet from the door. Also they arranged affordable transportation from our hotel to La Guardia. Every single employee took Their job seriously and excellence was the result.
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Joanne
wrzesień 2023
My sister and I were so happy that we could drop off our luggage at noon the day we arrived. This meant we could do some sightseeing before checking in. The person who helped us was named Joeseph, he was very pleasant. We wanted a hotel that was a short walk from the theater where we had evening tickets. We were worried about feeling safe at night, but we felt very safe walking back to the hotel after the show.
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Annemarie
lipiec 2023
The location was perfect for celebrating with my husband for his Birthday; especially seeing a Broadway Play and dinner. The staff, but especially the hospitable breakfast staff and the scrumptious "all you can eat" breakfast was just delightful. Special mention to Jorge, Carmen, Fatima and the other attendant in the eating area(her name slips me) they were simply superb! And we were able to do a quick work-out in the fitness center.
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Winsome
styczeń 2023
perfect location
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María
luty 2023
Great location for, broadway, Times Square and subway access Modern room, small but not too cramped. Clean. Very convenient breakfast, mostly cheerful staff.
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Sean
luty 2023
The staff was great from beginning to end. They even helped by making a gift bag for my granddaughters 13 birthday. The location is close to everything. Rooms were very nice.
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Mary
maj 2022
Excellent location of the hotel right in the center, a few minutes from Times Square, subway and bus next to the hotel
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Martin
styczeń 2023
Honestly! AMAZING ALL! I recomend this hotel to anyone.i write this reveiw after reading few of the previos negative comments which was not far at all. THE BEST LOCATION IN NY! SO EASY, FAST AND HELPFUL STAFF The elevators where not at all an issue - very fast i can say ,we never waited more then 2 min Free unlimited ready hot tea and coffe all the time Clean all room, bathroom , all around Wifi fast All you ever want when going to NY is there 2 min walk from Times Square 1 min walk from subway 5 min walk from the tour buses All restaurants around Very good price for all that And managed very nicely by Hilton I would choose the same hotel all over again
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Zohaib
styczeń 2023
Breakfast was great … my kids loved the waffle maker and the variety of flavours!!! Liked the cookies on check in! Nice touch. Loved the tea that was available in the lobby!
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Laurie
marzec 2023